Stuttgarter Straßenbahnen (SSB Stuttgart transit authority) is enabling passengers to automatically buy the best price ticket when they are travelling.
The transit operator has partnered with Siemens Mobility subsidiary eos.uptrade to integrate the best price option into the SSB Move app. It means passengers no longer need to decide whether a single ticket, a day ticket or even a weekly/monthly ticket is the right choice for them.
The new ticket can be booked via the trip planner. Once a user has decided on a connection, the price overview shows the best price ticket option. If this option is selected, the underlying technology will do the rest. Following all journeys made within a month, the system automatically charges the lowest price. The trip overview also shows the savings compared to a ticket without best price optimisation.
“Corona has significantly accelerated changes in our working environments and thus also in our mobility behaviour. This increases the need for flexible and attractive public transport services,” said Mathias Hüske, managing director of eos.uptrade. “SSB has opted for a seamlessly integrated solution that creates lasting trust among passengers.”
The integration of the new ticket into SSB’s existing mobile store means there is no need for passengers to register again, all relevant data is stored in the app and the payment method specified by the customer is used for monthly billing.
The XiXo solutions from eos.uptrade are all based on best price optimisation and can be flexibly expanded depending on the requirements of the transport company. With XiXo.easy, passengers do not have to select a route in advance, they can log in via the app when boarding and will be reminded to check out at the end of their journey.
A Check-in/Be-out system (CiBo) automatically detects when the passenger leaves the vehicle. The comprehensive Be-in/Be-out solution (BiBo) utilises supporting hardware in the vehicles to fully automate and record the route travelled.
“This is another example of how smart and innovative applications can intelligently integrate and coordinate transportation to create a more seamless and convenient travel experience,” said Andre Rodenbeck, CEO rail infrastructure, Siemens Mobility.
“Having the ability to always get the best price from the full spectrum of mobility options significantly improves the passenger experience and enhances overall quality of life.”