Seat Pleasant rolls out telehealth system in COVID-19 effort

smart city IOTNN

Seat Pleasant calls itself “the world’s first authentic small smart city” and has a high proportion of low-income and vulnerable people, making it an ideal launch location for the technology, which could be expanded nationally.

The small community of Seat Pleasant in Maryland is the launch city for a telehealth system, which integrates with its smart city data hub, to support the management of coronavirus (COVID-19) among the most vulnerable citizens.

Seat Pleasant, located 10 miles from Washington and with a population of just 4,800 people, is working with health analytics company EagleForce and healthcare consulting firm Freedmen’s Health, as well as Amazon and Sprint, to deploy remote healthcare services.

EagleForce and Freedmen’s Health have committed in-kind resources worth $200 million to support a nationwide programme, to include remote monitoring web-enabled tablets, medical monitoring devices and associated software.

Seat Pleasant calls itself “the world’s first authentic small smart city”. It has a high proportion of low-income and older, vulnerable people, making it an ideal launch city for the technology.

Eugene W. Grant, Mayor, Seat Pleasant, said: “COVID-19 is a deadly disease that disproportionately impacts seniors and persons with pre-existing conditions. Communities must organise in a rapid fashion to protect our most vulnerable residents. The public-private partnership, with EagleForce, solidifies the city’s and the nation’s commitment to protecting our residents by providing a state-of-the-art disease management system.”

Digital divide

EagleForce Health’s remote monitoring and telehealth system has a patented back-end artificial intelligence system that provides real-time population health analytics to identify disease incidence, prevalence and outbreaks. The system operates on a technology platform that is supported by a secure Amazon Cloud.

The model can also support people who do not have broadband access at home as it uses the Sprint cellular network and is “preloaded with the full capacity to deliver both telehealth and remote monitoring services”.

The EagleForce System will directly interface with the Seat Pleasant Smart City Hub to support data exchange and coordination of city resources.

EagleForce says it is ready to deploy the system nationwide with its partners.

Stanley Campbell, CEO, EagleForce Health, added: “We are pleased to empower all communities to protect the most vulnerable with the telehealth and remote monitoring capability that delivers cutting-edge disease management capability to the homes of persons at greatest risk of mortality.

“Today we are delivering a solution to close the healthcare digital divide, by providing a secure cloud-based disease surveillance and disease management capability to residents of Seat Pleasant, MD, which can immediately expand nationwide.”

Smart Seat Pleasant

Seat Pleasant started its smart city programme in 2016 and it’s based around four pillars: connectivity, interoperability and cohesion; a single view of operations; data-driven decision-making; and digital government services and processes.

Initiatives include the My Seat Pleasant mobile app and IBM’s cloud-based Intelligent Operations Center (IOC), which feed into the city’s central Center For Government Synergism (CGS) system.


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